Are you the crème de la crème?

There is only a week left to get a 10% early-bird discount on entry to the FIA & Matrix Flame Awards 2012. Have you entered yet?

Established in the 90’s and receiving more and more entries year on year, the longevity and desire to win a Flame award is plain to see. But what is it that makes these the hottest awards in our industry?

Delivered by the FIA for over 15 years, the Fitness, Leadership And Management Excellence (Flame) awards are our crème de la crème industry awards that recognise excellence and best practice within the health and fitness sector.

The strict Flame award criteria and in-depth three stage Flame assessment process offers clubs and centres a rigorous independent business assessment to help benchmark their facility and honour the people who make such a profound contribution to their communities and organisation.

The assessment process may be tough going but this gives the Flame awards their credibility and therefore any club or facility who succeeds in getting a Flame award knows that they are delivering the best quality service in their category.

The 2012 FIA and Matrix Flame process encompasses; stage one qualifying information through an online entry form and participation in a Net Promoter Score (NPS) survey, stage two, the formal assessment through an onsite visit by an independent auditor, Leisure-net Solutions in partnership with Right Directions and stage three a customer satisfaction survey. The winners are announced in front of a large audience of over 800 industry peers at the prestigious Ball of Fire at the Flame Conference in the summer.

You may have seen that earlier this year the Health Club Awards, run by HCM and the National Fitness Awards, run by Workout magazine were launched. These are consumer awards voted by members, which are valid in their own right but do not follow the in-depth and diverse Flame award assessment process. 

To enter or to find out more about Flame, visit www.fia.org.uk