A few weeks ago I raised the issue of a BHF report condemning the fact leisure centres offered unhealthy food options. I remember thinking at the time that this was a thorny issue and that perhaps we might be guilty of this, to a lesser or greater extent.
However, having obtained some fantastic feedback from over 20 individual leisure centres and a number of the Contract management groups (a big thank you to every one of you, because your feed back was invaluable), I realise that we have no reason to be apologetic.
• 100% of respondents told us that they offer healthy food options
• 25% do not offer chips or chocolates and only retail healthy drinks
• 65% offer low sugar/low fat foods, as well as non-fat fried crisps
• 25-40% more Coke than health drinks
• 66-100% more chocolate bars than health bars
These were the facts. But more importantly was the issue of effecting behavioural change. A very strong theme in all the responses was the fact that we cannot force consumers to eat healthily. We must allow them to choose to do so by underpinning choice options with engaging and informative education. As one respondent said, “Removing choice drives them round the corner to satisfy their needs – after all, prohibition didn’t stop Americans drinking alcohol in the 30s.”
The arguments were compelling and BHF could not fault the logic. To give you a feel for the responses:
o “Whilst we can influence people’s purchasing choices, we do need to meet our customer’s needs.”
o “.......we mustn’t patronise them or force their choice.”
o “We cannot force our customers to buy something they personally do not find appealing”
o “....foods like chips, pizzas and burgers sell more. If these were taken off the menu then the cafe would close.”
o “There is no question that cutting income received through vending machines would directly affect the service we would be able to offer. During lean economic times perceived luxuries, such as leisure centre membership, are often the first costs to be looked at by families and therefore maximising income in the current climate is of paramount importance.”
The good news is that the BHF has agreed to work closer with us moving forward – at FIA CMO/BHF Associate Medical Director level: giving us sight of future reports before they are publicized: offering to help us develop guidelines for POI/POS.
Addressing adverse commentary is half the battle: preventing negative commentary is the other half so with the New Year around the corner and in anticipation of the media backlash as per my last blog entry, get those case studies over as quick as possible. The BHF response shows that when we unite together we will be listened to.
Finally this is it from me until January so wishing you all a Merry Christmas. Tonight is the Promote PR Christmas party I suspect the BHF would not rejoice at the much anticipated excesses we will all enjoy but hey Ho it Christmas, time for the “Calorie in” brigade to rejoice!
David Stalker
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